Senior Food and Beverage Manager

Southall is a premier destination bringing nature, produce and people together in a powerful and unique way.

The Senior and Food and Beverage Manager is responsible for leading and elevating the guest experience across In-Room Dining, Pool Operations, and Dottie’s at Southall Farm & Inn. This role drives operational excellence, Forbes-level service standards, and financial performance while cultivating a culture rooted in hospitality, storytelling, and intentional service.

Responsibilities

• Lead, coach, and develop managers and staff across In-Room Dining, Pool, and Dottie’s
• Drive Forbes Travel Guide standards through personalized, anticipatory service
• Maintain strong communication between kitchen, service teams, and leadership
• Ensure excellence in food, beverage, and presentation standards across all environments
• Uphold all service standards, cleanliness, safety, and regulatory compliance requirements
• Lead daily operations, ensuring seamless service, brand consistency, and exceptional guest experience
• Manage and develop the team through hiring, training, scheduling, coaching, and accountability
• Partner with the Beverage Manager on cocktail execution, menu rollouts, and inventory management
• Ensure compliance with all alcohol service laws, safety standards, and Southall Operating Criteria
• Oversee opening and closing procedures and nightly reporting
• Collaborate with Events, Sales, and F&B leadership on VIP experiences and private bookings
• Monitor labor, control costs, and support financial goals while maintaining service excellence
• Create and maintain schedules as well as payroll for staffing
• Perform additional duties and projects as assigned by Southall Leadership

Our Top Candidate

Skills & Experience

• 3–5+ years of progressive Food & Beverage management experience, preferably in luxury or Forbes-rated environments

• Proven success leading daily operations in a high-touch hospitality setting with an emphasis on guest experience and service consistency
• Experience overseeing multiple outlets with varied service styles (casual, upscale, in-room dining, bar program)
• Strong background in beverage operations, including cocktail execution, menu rollouts, inventory control, and cost management
• Demonstrated ability to hire, train, coach, and develop hospitality teams, fostering accountability, professionalism, and service excellence
• Experience collaborating cross-functionally with Beverage, Events, Sales, and broader F&B leadership teams
• Solid understanding of alcohol service laws, safety standards, and compliance requirements
• Hands-on experience managing labor, scheduling, payroll, and nightly reporting
• Track record of maintaining polished, brand-aligned environments that support elevated and memorable guest experiences
• Comfortable managing VIP guests, private bookings, and exclusive service moments with discretion and confidence

Experience & Education

• 4-year college degree preferred, but combination of education and relevant position training and experience will be considered
• Must be able to push, pull and lift 50 lbs
• Available to work weekends, evenings and/or holidays
• Must be able to walk and stand for prolonged periods as needed and able to work in all weather conditions

Our Benefits

• Competitive compensation package
• Medical, dental, vision, short and long-term disability, company-provided life insurance
• Generous paid time off accruals
• 9 paid holidays annually
• 401k and company match
• Education reimbursement
• Best-in-class Employee Assistance Program
• Free weekly outdoor activities and wellness classes
• 30% internal discounts
• Fresh and free daily meal
• Bountiful internal growth opportunities

Our Team

Assembled intentionally with dynamic expertise, the Southall team is offered the unique opportunity to learn humbly with, and from, each other. We invest in a growth mindset and take it upon ourselves to strengthen our knowledge and grit daily. We honor the cycles of nature, get our hands dirty and taste the earth’s bounty in an effort to connect with the land.

We plan with purpose, seeing past the present day and seeking to consider the planet with each step. We embrace a blend of ancient techniques and modern technologies in our practice of sustainability. We celebrate ingenuity and resourcefulness and approach our roles through the eyes of an entrepreneur, looking beyond our respective corners to the big picture.

Acting with intention, we approach each day with gratitude for the opportunity to serve our guests and each other. A humble holder of our Michelin Key, our team strives to provide a level of luxury that feels effortless and sincere, infusing wellness at every turn. The Southall team cares for our visitors with the same caliber of kindness and respect as we care for the humans that work alongside us.

Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.