Position: Banquet Operations Manager
Reports to: Director of Food & Beverage
Job Type: Full-Time, Exempt

Southall Farm & Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. The Banquet Operations Manager will be a driving force of the supervision of the Banquet Center and Jammery. Working closely with the Director of Food and Beverage, the Banquet Operations Manager will represent the Food and Beverage team with honor and professionalism.

Responsibilities:

The Banquet Operations Manager's responsibilities will include the oversight of Southall’s Event Center and several outdoor event spaces as well as the following areas:

• Food and Beverage programming such as F&B demonstrations in the Jammery.
• Mixology programing in the Event center by incorporating product from the agricultural components of the farm, including our production field, orchard, greenhouses, apiary and kitchen gardens.
• Oversight of property-wide event activations to social, group and corporate clientele.
• Reporting to the Banquet Operations Manager will be a team of Banquet captains, servers, bartenders and housemen.

• During construction, responsibilities will include sourcing vendors, creating operating and team member manuals, creating spreadsheets for inventory and ordering, building relationships with strategic partners, hiring, and training staff, and assisting the Director of Food & Beverage, the Catering Director and Event Center Chef with all aspects of opening a luxury resort.
• Once Southall is open the Banquet Operations Manager’s responsibilities will include but not be limited to: Scheduling, inventory, product ordering, training and managing the staff, and maintaining the highest levels of quality and control possible.
• Able to manage the business, conduct inventory, labor cost, beverage cost, and operating costs should be monitored and kept in line.

Skills and Experience:

• Minimum of 5 years in the industry with a focus on Banquet operation
• Minimum of 2 years’ experience working in a high-end hotel or resort, experience with Relais & Chateaux and Forbes standards is preferred but not required
• Resort Suite software knowledge preferred but not required
• Award winning background and track record of excellence and success
• Effective management of budgets and P&L to achieve overall profitability
• Polished verbal and written communication, fluent in English
• Excellent training skills, positively interacts with all team members and guests
• Detail orientation and able to maintain a surgical clean work environment
• Polished and professional appearance
• Recruitment of staff, design effective schedules and coach performance
• Plugged into industry trends and inventive to set new trends
• Customer service oriented with unquestioned hospitality skills
• Ability to work a flexible schedule to include weekends and holidays as necessary
• Ability to meet physical and mental requirements of the position which will include working indoors and outside

Education and Requirements:

• 4-year college degree preferred, but combination of education and relevant position training and experience will be considered.
• Must be able to push, pull and lift 50 lbs
• Available to work weekends, evenings and/or holidays
• Must be able to walk and stand for prolonged periods as needed and able to work in all weather condition

Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.